This Cookie Policy explains how Secondary Windows Glazing uses cookies and similar technologies on this website, in line with the Privacy and Electronic Communications Regulations (PECR) and UK GDPR.
Cookies are small text files stored on your device when you visit a website. They help the site function, remember preferences, and measure how it is used.
| Type | Purpose | Consent needed |
|---|---|---|
| Strictly necessary | Core site function, security, and processing your quote/order (including Stripe checkout). | No |
| Functional | Live chat (Tawk.to) and remembering your form inputs. | Yes |
| Analytics | Google Analytics — anonymous statistics on how the site is used, to improve it. | Yes |
When you first visit, non-essential cookies (functional and analytics) are only set with your consent. You can change or withdraw consent at any time by adjusting your browser settings or clearing cookies. Most browsers let you block or delete cookies via their settings menu; note that blocking strictly-necessary cookies may stop parts of the site (such as checkout) from working.
Some cookies are set by third parties we use — Stripe (payments), Tawk.to (live chat) and Google (analytics). Their use of cookies is governed by their own privacy policies.
For how we handle the data collected via cookies, see our Privacy Policy. Questions: sales@secondarywindowsglazing.com.
Secondary Windows Glazing Limited is registered in England & Wales (company no. 16286877). Registered office: Unit 1, Hems Crescent, Great Barr, Birmingham B43 5DG. Email: sales@secondarywindowsglazing.com · Tel: 0800 088 6341.